Privacy Policy

Privacy Policy

Introduction

Welcome to https://desert-buggy-ride-dubai.terratrek.net (hereafter referred to as “Desert Buggy Ride Dubai,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the handling of data collected from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please be aware that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy policies governing user data, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  1. Using our applications and services as an authorized user, whether on a desktop or mobile device.
  2. Visiting and interacting with our websites, including scrolling, clicking, and submitting forms.
  3. Subscribing to newsletters, registering for accounts, or requesting information from us via email, phone, or text messages.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services:

  • Account Information: Details required to create and manage your user account, such as names, usernames, and passwords.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Banking information and financial records associated with purchases or refunds.
  • Purchase Information: Items bought, quantities, prices, and delivery addresses related to your orders.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, including IP addresses and mobile phone numbers (with user consent).
  • Location Data: Geographic coordinates and location services data when you use our location-based services or give permission for tracking.
  • Feedback: Your responses to surveys, reviews, and comments, which help us improve our services.
  • Social Media Information: Data from social media platforms when users choose to log in through these accounts for seamless access.
  • Product Information: Details about products you view, search for, or purchase, including preferences and customization options.

We collect this data through various means: user input forms, account settings, browsing activities, device sensors, and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and gain insights into user behavior:

  • Strictly Necessary Cookies: Essential for navigating the site, performing transactions, and ensuring basic functionality.
  • Preference Cookies: Remembering user preferences, such as language settings and display options.
  • Analytics Cookies: Tracking aggregated data about website usage to improve performance and enhance user experience.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data only for as long as necessary or required by law:

  • Data related to account management is retained during the active use of your account and for a period after it has been deactivated to handle potential disputes or issues.
  • Purchase history and financial records are kept for accounting purposes and tax compliance, typically up to 7 years.
  • We anonymize data when possible before retaining it for longer periods for analytics and research.

Once the purpose for which the data was collected is no longer relevant, we securely delete or anonymize it from our systems.

Security Measures

We have implemented robust security measures to protect your personal information:

  • Encryption: We use encryption protocols to secure data during transmission and storage, ensuring privacy and integrity.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to handle data on our behalf.
  • Access Controls: Our systems have access controls in place to restrict unauthorized personnel from accessing sensitive data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you and its use.
  • Rectification: The right to rectify inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: Limiting our processing of your data for specific purposes.
  • Data Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for marketing or other purposes.
  • Non-Discrimination: The right not to be subject to automated individual decision-making that significantly affects you.

To exercise these rights, please contact our Data Protection Officer at [email protected] or through postal mail at:
Desert Buggy Ride Dubai, Privacy Team, [Address], [City], [Country].

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for any updates.

Contact Information

For any questions, concerns, or requests related to data privacy:

  • Email: [email protected]
  • Postal Mail: Desert Buggy Ride Dubai, Privacy Team, [Address], [City], [Country]